HERE TO HELP

Frequently Asked Questions

We know booking examinations as a private candidate can sometimes feel complicated.

From choosing the right qualification and understanding fees to Access Arrangements, Science practicals and exam day, we’ve answered some of the questions candidates and parents ask us most often.

What can we help you with?

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Booking

Booking an Exam

Who can book, how to apply, resits, multiple subjects and what happens after you submit your application.

Who can sit exams at North West Education Hub?

We accept private candidates across a growing range of GCSE, AS Level and A Level qualifications.

This includes home-educated learners, independent learners, adult candidates, candidates studying through online or distance-learning providers and candidates who need to resit a qualification.

Do I need to study at Bury Tuition Centre to sit my exams with you?

No. You can sit your examinations with North West Education Hub regardless of where or how you have studied.

Bury Tuition Centre can provide tuition if you need additional support, but tuition is not a condition of sitting your examinations with us.

How do I book my exams?

Start by completing our online examination application. You'll be asked for information about yourself, the examinations you want to sit and any additional requirements.

Our Exams Team will review your application before confirming your entry and final fees.

Book My Exams
Does submitting an application mean my exam is booked?

No. Your entry is not confirmed until we have accepted your application, confirmed the applicable fees and completed the required entry process.

Can I book more than one exam?

Yes. You can request multiple qualifications as part of your application. Please provide the correct subject and qualification information for each examination.

Can a school, council or another organisation arrange exams for a candidate?

Yes. We work with schools, local authorities, education providers and other organisations. Provide the organisation's details during the application or contact us when arranging examinations for several candidates.

Can I resit an exam with you?

Yes. We welcome candidates resitting GCSE, AS Level and A Level qualifications that we can offer. Please provide your previous entry details where possible, including your UCI.

Your Entry

Choosing Your Exam

AQA or OCR, specification codes, tiers, UCI, previous entries and changing exam boards.

Which awarding organisations do you offer?

We currently offer a selected and growing range of qualifications from AQA and OCR. Availability depends on the subject, qualification and specification.

View GCSE, AS & A Level Exams
What is a specification code?

A specification code identifies the exact qualification you are taking. Similar subject names can have different specifications, assessment requirements or awarding organisations.

What if I don't know my specification code?

Don't guess. Check with your tutor, school, online provider or awarding organisation. If you're still unsure, contact our Exams Team before applying.

What is a UCI?

UCI stands for Unique Candidate Identifier. It is a 13-character reference used to identify a candidate across examination entries and may appear on previous Statements of Entry or results information.

I don't know my UCI. Can I still apply?

Yes. If you have previously been issued a UCI but cannot find it, tell us during your application. Do not guess or create a new UCI yourself.

Can I change awarding organisation when I resit?

Potentially, but check carefully. Different awarding organisations may use different specifications, content, assessment structures and requirements.

Do I need to know my tier?

Where Foundation and Higher tiers apply, we need the correct tier before finalising your entry. If unsure, speak to your tutor or learning provider.

Costs

Fees & Payment

What's included, payment, late entry fees, cancellations, refunds and additional charges.

How much does it cost to sit an exam?

Fees vary by qualification, subject, awarding organisation and booking date. Our Exams & Fees page provides indicative prices.

View Exams & Fees
Are the prices shown on the website my final price?

They are indicative. Your final fee is confirmed after we review your application and any practical, speaking, specialist or additional requirements.

What does the standard examination fee include?

It normally includes the awarding organisation entry fee, candidate registration, standard Centre administration and invigilation, facilities, communications, results administration and certificate collection. Additional services may be charged separately.

Why are there Standard, Late and Very Late fees?

Awarding organisations operate entry deadlines and may charge more for later entries or amendments. Booking early gives you the lowest published Centre fee.

Can I still book after the Standard Entry deadline?

Potentially. Late entries depend on awarding organisation permission and Centre capacity. Higher fees apply.

When do I pay?

After reviewing your application, our Exams Team confirms the fees and payment arrangements. Your entry is not processed until required payment and information are received.

What happens if I cancel?

Cancellation and refund arrangements depend on timing and whether your entry or services have been processed. Read the Examination Fees, Cancellation & Refund Policy before booking.

View Cancellation & Refund Policy
On the Day

Exam Day

Arrival times, ID requirements, what to bring, prohibited items, lateness, illness and missing exams.

What time should I arrive?

Arrive 30 minutes before the start time communicated to you. Always follow the timetable and instructions issued by our Exams Team.

What identification do I need?

Follow the identification requirements communicated during registration and bring any required original photographic ID.

What if I don't have photo ID?

Tell us before exam day. You will need to complete the Candidate No Photo ID Form and follow the identification process explained during registration.

What should I bring to my exam?

Bring black ink pens, permitted mathematical equipment, a compliant calculator where required, a transparent pencil case and the identification requested by the Centre.

Can I bring my phone into the exam?

You must not have a mobile phone, smart watch, watch, earbuds or other unauthorised electronic device in your possession during the examination.

Can I bring water?

Water may be permitted in a clear bottle with the label removed, subject to invigilator instructions.

What if I'm late?

Contact us immediately. Whether you can sit and whether your script can be accepted depends on the circumstances and regulations.

What if I'm ill and cannot attend?

Contact us as soon as possible and do not simply fail to attend. Evidence may be required, and special consideration is only available in certain circumstances.

View Candidate Information
Additional Support

Access Arrangements

Extra time, evidence, assessments, fees, deadlines and what happens if you apply late.

Can you provide Access Arrangements?

Yes, where requirements are met and the arrangement can be approved and delivered under the relevant regulations. This may include extra time, supervised rest breaks, a word processor, reader or scribe.

I had extra time at school. Will I automatically receive it with you?

No. Previous arrangements are useful evidence but do not automatically transfer. We must hold the required evidence and meet current regulatory requirements.

I already have an assessment report. Can you use it?

Potentially. Our SENCo will review it to decide whether it meets current requirements and whether further evidence or assessment is needed.

Do you charge for Access Arrangement assessment?

Where assessment or specialist review is required, our published £120 Access Arrangements fee may apply. We will explain this before proceeding.

When should I apply for Access Arrangements?

As early as possible. Evidence, assessment and awarding organisation deadlines apply, and late applications may not be possible to accommodate.

View Access Arrangements
Science

Science Practicals

GCSE practical skills, A Level Practical Endorsement, number of practicals and previous endorsements.

Do GCSE Science students need to complete a Practical Endorsement?

No. GCSE Sciences do not have the separately reported A Level Practical Endorsement, although practical skills and knowledge form part of the specifications and written examinations.

Do A Level Science students need a Practical Endorsement?

A Level Biology, Chemistry and Physics include a separately reported Practical Endorsement. Candidates normally complete the required work and demonstrate the required competencies.

How many practicals are involved?

Candidates are expected to undertake a minimum of 12 practical activities for the A Level endorsement. Precise requirements depend on the awarding organisation and specification.

Can North West Education Hub arrange my Science practicals?

Where required, we can support appropriate practical provision that meets awarding organisation requirements. Practical provision is charged separately.

View Science Practicals
I've previously passed my A Level Practical Endorsement. Do I need to do it again?

Not necessarily. It may be carried forward when you resit, subject to awarding organisation rules and verification of your previous result. Tell us during your application.

Languages

Language Exams

Speaking assessments, available languages and what to expect.

Do you offer GCSE and A Level language examinations?

We offer selected GCSE, AS Level and A Level language qualifications. Availability depends on the language, awarding organisation and required speaking assessment.

Will I need a speaking assessment?

Some language qualifications include one. We must be able to provide the appropriate assessment arrangements and specialist staffing before accepting the entry.

Is the speaking assessment included in the examination fee?

Where the published fee includes standard speaking-component arrangements, this will be identified in our examination fees information. Additional requirements are confirmed before entry.

After Your Exams

Results & Certificates

Results day, reviewing marks, scripts, certificates and collection.

How will I receive my results?

We will contact candidates before results day to explain how and when nationally released results will be available.

View Results & Post-Results
What if I'm unhappy with my result?

Post-results options may include Clerical Re-checks, Reviews of Marking, Priority Reviews and Access to Scripts. Strict deadlines apply.

Can my grade go down following a Review of Marking?

Yes. Your mark or grade can go up, stay the same or go down. Written candidate consent is therefore required before certain services.

Can I get a copy of my examination paper?

Depending on the qualification and awarding organisation, Access to Scripts may allow you to obtain a marked script. Deadlines vary according to purpose.

When will I receive my certificate?

Awarding organisations issue certificates after results. We will contact you when yours is available and explain collection or delivery arrangements.

Preparation

Tuition

Tuition options, whether it's compulsory and support for resits.

Do you offer tuition as well as examinations?

Yes. North West Education Hub operates Bury Tuition Centre, offering tuition and examination preparation across a range of subjects and levels.

Do I have to use your tuition service to sit exams with you?

No. Tuition and examination services are separate. You can sit examinations with us regardless of where or how you study.

Can you help me prepare for a resit?

Yes, subject to tutor and subject availability. We can discuss suitable tuition options for additional support.

Find Out About Tuition
Still Can't Find Your Answer?

We're here to help

If your question isn't covered above, our Exams Team can help with entries, specifications, fees, deadlines, Access Arrangements, Science practicals, language assessments, existing bookings, exam day and results.

Please note

Information on this site is subject to change. Always follow the instructions issued to you by North West Education Hub and the relevant awarding organisation.